FREE SHIPPING SITEWIDE FOREVER · NO MIN. SPEND | SEPT PROMO: FREE TEAPOT WITH ORDERS ABOVE $100
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Qi-cha 启茶

Shipping Policy

All orders are shipped directly from Singapore.

Once you receive your shipping confirmation email, please allow up to 48 hours for your tracking number to activate (this applies to ready-stock orders only). You can track your order using the number provided in that email.

If your order hasn't arrived within 3–5 business days of receiving your tracking number, please contact us at [email protected] and we'll look into it right away.

Singapore Delivery

Order ValueShipping FeeEstimated Delivery
SGD 60.00 and aboveFree3–5 Business Days
Below SGD 60.00SGD 6.003–5 Business Days

We periodically run free shipping promotions — keep an eye on our website and socials for the latest.

International Shipping

We ship internationally on a case-by-case basis. Shipping fees vary by destination and will be quoted individually.

To place an international order, contact us at [email protected] with your delivery country and the items you're interested in, and we'll get back to you with a quote.

If you have any other questions, reach us at [email protected].